Connect consumer needs to products, channels and supply

ActelosAI helps food and beverage brands and producers scope and build AI applications across consumer insight, product innovation, channel execution and supply. Start with one operating decision, connect the relevant evidence and agree how the team will test and use the output.

AI-generated food development illustration with tomatoes and trial recipe samples

Connect consumer choices with business action

Consumer preferences shape new products. Channel sales inform the next promotion and production plan. Connecting insight, products, channels and supply within the same business scope helps explain where growth comes from—and where inventory and waste accumulate.

Start with one task in a brand or manufacturing business. Use data to support decisions and bring recommendations into everyday work.

See change in supply coordination and frontline work

Supply execution

≈$40kper day

Company-reported average savings

A food group reported average savings of about US$40,000 a day after deploying AI-assisted execution in part of its supply network.

Manufacturing waste

20%

Less waste on selected production lines

A food group reported 20% less waste in FY2024 on production lines at some large factories, using AI and digital capabilities.

Sales support

20%–35%

Less time on routine tasks in pilots

A food and beverage group reported 20%–35% time savings on relevant routine tasks for salespeople using an AI assistant in pilot markets.

Six starting points across food and beverage

Start with one category, production line or channel. Connect data, human judgment and results that can be tested.

01

Consumer and occasion insight

Understand the needs behind the next purchase

Connect authorized research, reviews and service feedback with purchase and repeat-purchase data. AI helps organize why different groups choose products for breakfast, meals, exercise or leisure, highlighting evidence gaps so teams can choose the next consumer test.

View data, outputs and measures
Connected data
Research and sample scope, authorized feedback, product attributes and lawfully linked purchase records
Work outputs
Occasions and need themes, evidence references, opportunities and research questions
Measures to track
Insight preparation time · evidence traceability · stated intent versus actual trial
02

Product innovation and portfolio

Make product choices with better evidence

Compare concepts, flavors, formats and portfolio choices using consumer preferences, formulation trials, ingredient costs and existing product performance. AI supports screening and the next test; R&D, category and compliance teams decide which options proceed.

View data, outputs and measures
Connected data
Concepts, formulation and sensory tests, ingredient and packaging costs, sales, margins and applicable constraints
Work outputs
Candidate comparisons, test priorities, portfolio overlap and gaps, conditions to confirm
Measures to track
Concept-to-test time · repeated trials · trial and repeat purchase · substitution of existing products
03

Channel sales and promotions

Distinguish shipments from consumer demand

Connect distributor shipments, consumer sales and promotional execution to distinguish inventory loading, underlying growth and additional demand. AI surfaces exceptions, possible causes and spending comparisons to guide support for products, regions and channels.

View data, outputs and measures
Connected data
Shipments, consumer sales, channel stock and returns, distribution, stockouts, promotion costs and comparison periods
Work outputs
Channel exceptions, promotion reviews, comparable spending options and questions for sales teams
Measures to track
Distribution · sales-stock gaps · returns · incremental contribution after promotion costs; attribution needs a comparison
04

Demand and supply planning

Bring demand changes into supply decisions

Combine historical demand, promotions, launches and seasonal signals into demand ranges by product, region and period. AI helps compare purchasing, production and delivery options, showing implications for ingredients, capacity, service and inventory.

View data, outputs and measures
Connected data
Demand and stockouts, promotions and launches, ingredient lead times, line capacity, changeovers and delivery needs
Work outputs
Forecast ranges and bias, supply-demand gaps, production and replenishment options by scenario
Measures to track
Error and bias at consistent granularity and horizon · delivery in full and on time · expediting · stock and write-offs
05

Batch shelf life and inventory risk

Act before expiry and mismatches grow

Combine batch age, remaining shelf life, customer acceptance rules and expected demand to spot expiry, slow-moving stock and allocation risks. AI prioritizes batches and compares feasible destinations for planning, sales and quality teams to review.

View data, outputs and measures
Connected data
Batches and locations, production and expiry dates, usable stock status, demand, transit time and customer shelf-life requirements
Work outputs
Prioritized batch risks, allocation options, unmet conditions and accountable owners
Measures to track
Value exposed to expiry · write-offs and returns · shelf life at delivery · response time
06

Production deviations and quality

Find anomalies sooner and evidence faster

Bring together line signals, inspection, maintenance and batch records. AI helps identify anomalies, suggests possible causes and orders investigation steps for production and quality staff to review. It does not replace food safety decisions, testing or product release.

View data, outputs and measures
Connected data
Line and equipment logs, material batches, inspection results, deviations, maintenance and current procedures
Work outputs
Alerts, related batches and evidence, possible causes and further checks
Measures to track
Detection and investigation time · false and missed alerts · first-pass quality · rework and waste

Track growth, efficiency and execution together

Quality of growth

Track whether trial becomes repeat purchase, channel shipments become consumer sales, and contribution improves after promotion and service costs.

Supply efficiency

Track delivery, inventory, expediting and expiry write-offs together, checking that improvement in one step does not shift costs and risk elsewhere.

Decision and execution quality

Measure the time from finding a problem to completing action, evidence traceability, rework, false alerts and the total burden of human review.

Compare the same business scope against an actual baseline, while tracking quality, service and cost.

CHAGEE

Case presented in collaboration with Gaoyan

AI supports product and new-menu selection

An AI product-selection platform supports CHAGEE’s product and menu development, helping teams evaluate new product options and make selection decisions.

Explore the case

Food and beverage share a chain, with different constraints

Segment by storage conditions, packaging, consumption and channels so the approach fits the product.

Food: storage and use matter

Ambient, chilled and frozen products, whether ready to eat or requiring preparation, have different demand, batch and delivery needs. Work at category and product level: formulation, sensory properties, ingredient variability, allergens, shelf life and returns cannot be represented by one average.

Beverages: connect occasion, formulation and pack

Ready-to-drink, powdered, concentrated and freshly prepared drinks require different views of occasions, seasonality, pack formats and channels. Include cold-chain, returnable packaging or in-store preparation constraints where they apply.

Bring industry, transformation and supply experience to the problem

Connect category, consumer growth, delivery and supply operations expertise around the needs of a food and beverage business.

Shaun Yang

Shaun Yang

Expert Partner, Consumer Goods Industry Lead

Connects market insight, consumer signals and operating data to support category strategy, product innovation, commercial execution and practical AI adoption.

Managing Director, Gaoyan

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Martin Qiu

Martin Qiu

Expert Partner, AI-Native Transformation & Enterprise Delivery Lead

Brings food and beverage, consumer growth and digital product experience to business priorities and cross-functional delivery.

Expert Partner, Gaoyan

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Sheldon Lee

Sheldon Lee

Expert Partner, Supply Chain & Operations Lead

Connects supply chain, warehousing and distribution with commercial feasibility and regional execution to clarify the processes and conditions that need to change.

Founder & CEO, Opxiq

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Scope AI around a food or beverage decision

The current Consumer Goods focus is food and beverage brands and producers. Consumer research, channel execution and supply decisions need different evidence and owners.

Should we start with insight, channels or supply

Choose the decision that is currently unclear. Consumer insight work starts from authorized research and feedback; channel work distinguishes shipments from consumer sales; supply work includes demand, shelf life and capacity constraints. Start with one category, channel or production scope rather than combining every question into one project.

What could the first output look like

Depending on the agreed scope, the output may be evidence-linked consumer themes, a channel exception review or demand-and-supply options for human review. Define how the team will validate and use it. AI-generated product ideas are not proof of consumer demand, food safety or commercial success.

Start with a business problem worth solving

Choose one category, channel or supply step. Together, identify the decision to improve, the available data and how to measure change, then define an appropriate AI trial.